Transfer and receipt guide
Use the current payment method and receiver shown in Membership. This guide does not provide transfer credentials.
- 01
Select a payment method
Choose an enabled method in Membership. If none is available, contact support before transferring.
- 02
Check the receiver and amount
Check the receiver name, account number and plan amount. If a QR is provided, use the current one in Membership.
- 03
Transfer in your payment app
Check the receiver once more before transferring. Keep the successful transaction ID and receipt.
- 04
Submit the ID and receipt
Enter the transaction ID as the transfer reference. Upload a PNG or JPEG receipt, up to 5 MiB and no more than 4096 pixels on either side.
- 05
Follow the review status
Check Membership rather than submitting the same receipt again. Include the transaction ID when contacting support.
After you submit
Pending review
Your receipt was received. No additional transfer or duplicate receipt is needed.
Approved
Check the confirmed access dates in Membership, then start watching.
Needs correction
Read the review reason. If you already transferred, contact support before sending money again.